1. Acceptance of Terms
By accessing or using the Eureka website, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms, please do not use our website or services.
2. Use of Our Website
Our website is provided for informational purposes about Eureka's CQV, CSV, automation, project management, and regulatory compliance services. Nothing on this site constitutes a binding offer to provide services.
You may use our website only for lawful purposes and in a way that does not infringe the rights of others or restrict anyone else's use of the site .
3. Intellectual Property
All content on this website—including text, graphics, logos, images, and design elements—is the property of Eureka and protected by intellectual property laws. You may not copy, reproduce, distribute, or modify any content without our express written permission.
4. Inquiries and Project Engagements
Submission of an inquiry through our website does not create a contractual client-advisor relationship [citation:2]. Any actual engagement will require a separate written agreement specifying scope, fees, responsibilities, and deliverables.
Eureka reserves the right to accept or decline requests for services at its sole discretion.
5. No Guarantee of Results
Engineering and validation projects involve variables beyond our control. While we strive for accuracy, compliance with FDA regulations, efficiency, and quality, we cannot guarantee specific outcomes, cost savings, or audit results. Past performance does not guarantee future results.
THE WEBSITE AND ITS CONTENT ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND.
6. Limitation of Liability
To the fullest extent permitted by law, Eureka and its officers, directors, employees, and agents will not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of this website, reliance on its content, or any engagement discussions.
In no event shall Eureka's total liability exceed the amount paid for services under a formal agreement, or one hundred dollars ($100) if no services were provided.
7. Indemnification
You agree to indemnify and hold harmless Eureka, its officers, directors, employees, and agents from any claims, liabilities, damages, or costs arising from your breach of these Terms or your misuse of the website.
8. Governing Law and Jursdiction
These Terms shall be governed by the laws of the State of Texas, without regard to conflict of law principles. Any dispute arising out of these Terms shall be subject to the exclusive jurisdiction of the state or federal courts located in Harris County, Texas.
9. Changes to These Terms
We may revise these Terms from time to time. Revisions are effective when posted on this page with an updated "Last Updated" date.
Your continued use of the website after such changes constitutes acceptance of the new Terms.
10. Contact Us
For questions regarding these Terms or to request service, please contact us at:
Eureka Project Management Corporation
El Paso, Texas, 79912
(915) 215-3701
Karl Holland
1. Who We Are & Our Commitment**
Eureka ("we," "us," or "our") is committed to protecting your privacy and handling your personal information responsibly . We provide commissioning, qualification, and validation (CQV) services, along with CSV, automation, project management, and regulatory compliance to biotech, pharma, and FDA-regulated industries.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us.
2. Relationship to Client Agreements
For clients who have executed written professional services agreements with Eureka, privacy and confidentiality provisions contained in those agreements govern the handling of information related to the professional engagement. This Privacy Policy applies to website visitors and general interactions not covered by a specific client agreement.
3. Information We Collect
Information You Provide Directly
• Contact information (name, email, phone, company)
• Project or inquiry details (scope, timelines, facility information)
• Employment applications (resume, work history)
• Correspondence when you contact us
Information Collected Automatically
• IP address and general location
• Browser type and operating system
• Pages visited and time spent on site
• Referring website addresses
• Device information
4. Cookies and Similar Technologies
We use cookies and similar technologies to operate our website, remember your preferences, and understand how visitors use our site [citation:9].
Categories of Cookies We Use
Necessary Cookies - Essential for website operation (always active)
Preferences Cookies - Remember your choices
Analytics Cookies - Help us understand site usage
You can manage cookie preferences through your browser settings. You can also install the Google Analytics Opt-out Browser Add-on
5. How We Use Your Information
We use the information we collect for these purposes:
✓ To respond to inquiries and provide proposals
✓ To deliver our engineering and validation services
✓ To process employment applications
✓ To improve our website and services
✓ To send important updates and communications
✓ To comply with legal obligations
✓ To maintain security and prevent fraud
We will only use your personal information for the purposes for which it was collected.
6. How We Share Your Information
We do not sell, rent, or trade your personal information.
We may share information only in these limited circumstances:
• Service Providers- Trusted third parties who assist with website hosting, analytics, and email delivery (contractually obligated to protect your information)
• Legal Requirements - When required by law, regulation, or legal process
• Business Transfers - In connection with a merger, acquisition, or sale of assets • **With Your Consent** - When you have given explicit permission
Text Messaging Opt-In Data: Your opt-in to text messaging will never be shared with third parties for marketing purposes.
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including :
• Secure server software (SSL) for encrypted transmissions
• Password-protected databases
• Access controls for authorized personnel only
• Regular security assessments
However, no method of transmission over the internet is completely secure. We cannot guarantee absolute security.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
When information is no longer needed, we will delete it or anonymize it where feasible.
9. Your Rights and Choices
Depending on your location, you may have the following rights:
• Access - Request a copy of your personal information
• Correction- Correct inaccurate information
• Deletion - Request deletion of your information
• Opt-Out - Unsubscribe from marketing emails
• Cookie Choices- Manage preferences via browser
Opt-Out of Marketing: Use the unsubscribe link in our emails or contact us directly.
Text Message Opt-Out: Reply "STOP" to any text message to opt out.
10. Additional Information for California Residents (CCPA/CPRA)
If you are a California resident, you have the right to:
• Know what categories of personal information we collect, use, and disclose
• Access specific pieces of personal information
• Request deletion of your personal information
• Correct inaccurate information
• Opt out of the sale or sharing of personal information (we do not sell your information)
We do not sell or share personal information for cross-context behavioral advertising.
To make a request under California law, contact us and indicate you are a California resident making a CCPA/CPRA request.
11. Third-Party Websites
Our website may contain links to third-party websites not controlled by Eureka. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
12. Children's Privacy
Our website and services are intended for business and professional use and are not directed to individuals under the age of 18.
We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal information, please contact us so we can delete it.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by updating the "Last Updated" date at the top of this policy.
We encourage you to review this policy periodically.
14. Contact Us
If you have questions, concerns, or wish to exercise your privacy rights, please contact us at
EurekaProject Management Corporation
El Paso, Texas, 79912
(915) 215-3701